The highest open-rate channel in marketing. Two-way SMS campaigns, appointment reminders, follow-up sequences, and TCPA-compliant outreach.
SMS has a 98% open rate. Email has a 20% open rate on a good day. Text messages get read. The question is whether you can send them in a way that is compliant, welcomed, and converts.
BRD Media builds SMS marketing automation systems for Chicago service businesses. We handle TCPA-compliant consent collection, segmentation, automated sequences, two-way conversational flows, and broadcast campaigns.
SMS compliance is strict. The wrong setup triggers fines and carrier blocks. We handle compliance as part of every setup.
(medical, dental, salons, med spas) needing reminders
running quote follow-up and consultation booking
needing patient communication flows
running lead qualification and appointment coordination
Your no-show rate is too high.
SMS appointment reminders cut no-show rates dramatically — often 30-50% improvement.
Leads go unanswered for hours.
Automated SMS acknowledgment fires within minutes of form submission.
Your email open rates are dying.
SMS breaks through inbox fatigue. 98% open rates vs 20% for email.
Your TCPA compliance is sketchy.
We rebuild with proper consent collection, opt-out handling, and documentation.
We review your GA4, ad accounts, CRM, and lead flow to identify what is driving results and what is draining budget.
We build a focused 90-day plan around the right channels, the right budget allocation, and clear conversion targets.
We develop the campaigns, landing pages, tracking, and automation needed to go live the right way from day one.
We make weekly adjustments based on actual performance data, not assumptions, opinions, or platform spin.
Once a system proves it can produce results, we increase spend with confidence and expand what is working.
BRD Media is a Chicago digital advertising agency built for local and regional service businesses that need more than disconnected freelancers and partial solutions. We manage the full growth stack under one roof — paid media, SEO, streaming audio, landing pages, CRM automation, and conversion tracking — so owners can stop guessing, start measuring, and build marketing that compounds over time.
BRD Media runs SMS automation across appointment-based businesses, medical practices, and service businesses. Every SMS implementation is TCPA-compliant with A2P 10DLC carrier registration handled end-to-end.
Yes, with proper consent and compliance. Under TCPA, you need express written consent before marketing SMS.
Application-to-Person 10-digit long code. Required carrier registration to send business SMS reliably.
Only if you have their explicit SMS consent (not just email consent).
Also serving: Med Spa Marketing · Home Services Marketing · Medical Practice Marketing
In: Chicago, IL · Chicagoland
Book a free 30-minute strategy call. We will review what you are running, what is working, and what the next 90 days should look like.